21+ • Responsible Gaming Policy

Playing responsibly at 00mmr

Q: I have a problem with my gambling — what should I do?

Contact Live Chat right away — you can also reach us at support@00mmr.org. Our team is ready to talk openly and confidentially in Burmese and can arrange Self-Exclusion for you. We treat every player with dignity and respect.

Gaming should be entertainment, not something that harms your life. 00mmr's self-management tools and policies are here to help every player stay safe.

Self-management tools

At 00mmr, every player has access to practical tools to manage their own gaming.

Financial control

Deposit limits

Set your own daily, weekly, or monthly deposit cap. Once the limit is in place, you cannot deposit beyond that amount, keeping your budget under control.

Time management

Gaming Time-Out

If you want to take a break from gaming, you can set a Time-Out of 24 hours up to 30 days. During that period, your account will be inaccessible and all gaming activity will stop.

Personal decision

Self-Exclusion

If you want to stop gaming for a longer period — 3 months, 6 months, or 1 year — you can request Self-Exclusion. Promotional messages will be paused for the entire duration.

Loss protection

Loss limits

Set a maximum amount you are willing to lose in a given period. If you reach that amount, your gaming will stop automatically for that day.

Bet management

Bet limits

Set a cap on how much you can bet per round or per day. This helps prevent unwanted outcomes before they happen.

Support

24/7 support

If you have any issues related to gaming, you can reach us any time via Live Chat in Burmese. We are always here to listen.

Age 21+ policy

21+

00mmr is a platform for players aged 21 and over only. When creating an account, you must confirm that you are at least 21 years old. If we find that this age requirement has been violated, the account will be closed immediately.

This policy is designed to protect minors and those who may be considered unsuitable for gambling. If there is any chance that someone under 21 could access this platform — whether through a device at home or a friend's device — the account holder is responsible. We urge parents and spouses to keep their devices secure.

What Parents / Guardians Should Know

Enable Parental Controls on your web browser or device
Do not leave a logged-in device where children can easily access it
Do not leave your account without logging out
Avoid discussing gambling matters in front of children

Signs that you may have a gambling problem

Gambling is just entertainment. But if you notice the following signs in yourself, you should pay attention.

Continuously gambling to try to win back money you have lost
Neglecting work, family, or your health because of gambling
Hiding or lying about losses from gambling
Repeatedly borrowing money for gambling or facing ongoing financial problems

Trying to stop gambling but being unable to
Feeling anxious or irritable when you are not gambling
Feeling the need to gamble with higher stakes to get the same excitement
Neglecting and losing out on school, work, or life responsibilities because of gambling

If you think these signs apply to you, contact our Live Chat immediately — we are available 24 hours in Myanmar language. Always remember that gambling is entertainment, not a way to solve problems.

How to Request Self-Exclusion

If you want to take a temporary or permanent break from gambling, follow these steps.

Contact Live Chat

Open 00mmr's Live Chat and state that you would like to request Self-Exclusion. Our staff will assist you immediately without any hassle.

Choose a Period

Select the period you want to pause — 3 months, 6 months, or 1 year. Once the period is set, it cannot be changed and your account will be closed immediately.

Receive Confirmation

Self-Exclusion takes effect immediately and you will receive a confirmation by email. No promotions will be sent to you during that period.

Reopening

Once the Self-Exclusion period ends, we will review the situation and decide based on the player's request. Reopening before the period ends is not permitted.

Get Help

You can contact us to request Self-Exclusion or for any matter related to gambling

Take precautions before gambling becomes a problem — we are here anytime.

Policy points every player should know

Gambling is entertainment only

Do not see gambling as a source of income. Only use money you can afford to lose and play only with funds you are comfortable losing.

Set a budget in advance

Before you play, decide how much you will spend today. When that amount is gone, stop immediately — continuing to play to chase losses is not a good approach.

Only play when your mind is clear

Do not gamble when you are angry, sad, or after drinking. In these states your decisions can go wrong and your control over gambling can drop.

Know when to walk away while you are ahead

Learn to stop when you win. Don't let the urge to "win more" turn a win into a loss.

Tell family and friends

Being open with people you trust about your gambling is a sign of healthy play. If you feel like you need to hide it, there may be a problem.

Understand how gambling works

Every game has a random outcome. Looking for a "lucky method" or a "pattern" can make your gambling worse.

A platform where you can play safely

At 00mmr, every player can play at their own pace and stay in control. If you have questions before or after playing, read the FAQ — you can also reach Live Chat at any time.

Read the FAQ Log in to 00mmr

Questions about responsible gambling

You can lower your deposit limit immediately. To raise it, there is a 24-hour waiting period — the change only takes effect after that time has passed. This daily limit policy protects players from impulsively increasing their spending in the heat of the moment.

Once your Time-Out period ends, your account can be reopened on request through Live Chat. Self-Exclusion is different — it only ends when the full period is complete, and you cannot request early reinstatement. This policy is designed to help players make the best decisions for themselves.

Promotional messages will be paused for the entire duration of your Self-Exclusion. Once the period ends and your account is reopened, you will be asked to choose. You can decide at that point whether or not you want to receive promotions.

Contact Live Chat right away — you can also reach us at [email protected]. Our team is ready to talk openly and confidentially in Burmese and can arrange Self-Exclusion for you. We treat every player with dignity and respect.

If we find that a player is under 21, the account will be suspended immediately and any deposited funds will be returned. This policy protecting children and young people is strictly enforced and will not change.

To set a loss limit, chat with a staff member via Live Chat. They will record the amount you want to cap and put the protection in place. You stay in control of this limit, and raising it requires a 24-hour waiting period.

Game pages where you can play safely

Once you understand our responsible gambling policy, you can explore games that are safe and fun to play.